Trade name: Akita Padel

Email: info@akitapadel.com

Physical address: 5 Pearse Square, D02 HF79, Ireland

We want you to be happy with your purchase. Please read our policy carefully:

Returns (14-Day Right of Withdrawal):
If you're not satisfied with your purchase, you can return it within 14 days of receiving your order.

The item must be unused, in its original condition, and with all tags intact.
You are responsible for the return shipping costs.

Exchanges:
At this time, we do not offer direct exchanges. If you'd like a different size or item, please return your original order for a refund and place a new order.

Refunds:

We will refund the product price and standard shipping cost (if applicable).
Expedited shipping costs are non-refundable.

For any questions or to initiate a return, please contact us at info@akitapadel.com

We’re committed to ensuring your order arrives in perfect condition.

Reporting Damage:
If your item arrives damaged or defective, contact us within 14 days of receipt at info@akitapadel.com with:

Your order number.
Photos of the damage (including the packaging).

Resolution Options:

We will offer a free replacement or a full refund, including initial and return shipping costs.

Return Shipping for Damaged Items:
If a return is required, we will provide a prepaid return label.

Please reach out to us if you have any issues—we’re here to help!

At Akita Padel, we offer reliable shipping options for all our products.

Processing Time: Orders are processed within 1-3 business days.
Shipping Times:
Domestic (Ireland): 2-5 business days
EU: 5-10 business days
International: 7-15 business days
Shipping Costs: Calculated at checkout based on destination.
Carriers: We use trusted carriers like An Post, DHL, and FedEx.
Tracking: Once shipped, you’ll receive tracking information via email.

Effective Date: 01/01/2025

Welcome to Akitapadel! By accessing or using our website (akitapadel.com), you agree to comply with and be bound by these Terms of Service ("Terms"). Please read them carefully.

1. General Information

Akitapadel is an online store offering high-quality padel-related products. Our store operates through third-party print-on-demand services. These Terms govern your use of our Site and purchases made.

2. Orders and Payments

Order Placement: By placing an order, you confirm that the information provided is accurate and that you agree to these Terms.
Payment Methods: We accept credit cards and PayPal payments.
Pricing: All prices are listed in € and may be subject to change without notice.

3. Shipping and Delivery

Fulfillment: Products are printed and shipped by third-party providers. Fulfillment times vary depending on the product and destination.
Shipping Times: Estimated delivery times may vary due to carrier delays or other factors.
Shipping Costs: Shipping fees are calculated at checkout and depend on the shipping method and destination.
International Shipping: Customers are responsible for any customs or import duties applicable in their country.

4. Returns, Refunds, and Cancellations

Returns and Exchanges: As products are made-to-order, returns or exchanges are only accepted for defective or damaged items.
To request a return, contact us at info@akitapadel.com within 14 days from received.
Refunds: Refunds are issued for defective products or errors made by us. Refunds do not include shipping fees unless the product arrives damaged.
Order Cancellations: All Akitapadel products are made-to-order and considered custom items. Therefore, they are not eligible for cancellation under the EU Consumer Rights Directive.

5. Third-Party Services

Our products are fulfilled by third-party providers. While we strive to ensure quality and timely delivery, we are not liable for delays or issues caused by these providers.

6. Customer Responsibilities

By using our Site, you agree not to:

Violate any local, national, or international laws.
Provide false or misleading information.
Engage in fraudulent activity, including unauthorized use of payment methods.

7. Limitation of Liability

Akitapadel is not responsible for:

Delays in shipping caused by carriers, customs, or other external factors.
Loss or damage resulting from unauthorized access to your account.
Any indirect, incidental, or consequential damages arising from your use of the Site.

8. Intellectual Property

All content on the Site, including logos, images, and text, is the property of Akitapadel and is protected by copyright laws. You may not reproduce, distribute, or use our content without prior written consent.

9. Dispute Resolution

In the event of a dispute, you agree to first attempt resolution by contacting us at info@akitapadel.com. If unresolved, disputes will be governed by the laws of Irish National Laws and EU jurisdiction.

10. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date.

11. Contact Information

For any questions about these Terms, please contact us at:

Email: info@akitapadel.com

Welcome to Akita Padel! This legal notice outlines important information about our business and the use of our website.

1. Business Information

Business Name: Akita Padel
Registered Address: 5 Pearse Square, Dublin 2, D02 HF79, Ireland
Contact Email: info@akitapadel.com

2. Website Ownership

This website, www.akitapadel.com, is owned and operated by Akita Padel.

3. Intellectual Property

All content on this website, including but not limited to text, images, graphics, and logos, is the property of Akita Padel or its content providers and is protected by copyright and trademark laws. Unauthorized reproduction, distribution, or modification is strictly prohibited without prior written consent.

4. Liability Disclaimer

Akita Padel strives to ensure the accuracy and reliability of the information on this website. However, we cannot guarantee that all content is error-free, complete, or up-to-date. We are not responsible for any damages resulting from the use of this website, including issues arising from external links.

5. Jurisdiction

This Legal Notice and all related policies are governed by the laws of Ireland. Any disputes arising in connection with this website or its content will be subject to the exclusive jurisdiction of the courts of Ireland.

6. Consumer Rights

Customers in the European Union are entitled to specific consumer rights. Please refer to our Terms of Service, Refund Policy, and Privacy Policy for more details on your rights and how we handle orders, cancellations, and returns.

7. Data Usage and Cookies

By using this website, you agree to the use of cookies and data collection in accordance with our Privacy Policy. For more information on how we handle your personal data, please visit the linked policy.